Can I buy online?
Not directly. We sell our fireplace through local dealers. You can
find a dealer near you by clicking on the Dealer Locator link and entering
your zip code in the box provided.

Can I buy direct from the manufacturer?
Not directly. We sell our fireplace through local dealers. You can find
a dealer near you by clicking on the Dealer Locator link and entering
your zip code in the box provided.

What does the term zero clearance mean?
Zero clearance means zero or no clearances are required to combustible materials, primarily at the framing or “rough-in” stage of installation. All Lexington Forge factory-built fireplaces can be installed directly on a wood or combustible surface, i.e., sub floor. Factory-built fireplaces will often have standoffs or “tents” attached to the top. These are not to be removed and serve to keep framing members at the proper distance from the firebox. When finishing the fireplace, drywall and other combustibles may come to the edge, but not overlap the black- painted metal face of the unit.

What happens if I lose electricity?
Gas fireplaces with standing pilots will still operate during a power outage. Blowers will not operate in an outage. Millivolt control switches, i.e. remote controls, wall thermostats, wall switch kits and the on/off rocker switch will turn your fireplace on during a power outage.

Are gas appliances safe?
Yes. Lexington Forge burner assemblies incorporate standing pilots that will shut off gas to the burner, should the pilot extinguish. Every Lexington Forge gas fireplace is CSA design certified. All fireplace burner assemblies are burn tested at our state-of-the-art factory.

What are Btu's?
British thermal units, “Btu's” represent the heat value of the gas fuel used to create heat. BTU values are determined by the quantity of heat required to raise the temperature of one pound of water, by one degree Fahrenheit

What is a 'direct vent' fireplace?
Direct vents are high efficiency, sealed gas fireplace systems. Fresh air is pulled from the exterior of the house via the flue and burned within the confines of the combustion chamber. By products of combustion are isolated from the home as they exit to the outside. These fireplaces can be vented horizontally (to an outside wall) or vertically (at the roof) and will minimize heat loss through the chimney--yielding an average 70% efficiency through dry convection and radiant heat. A sealed Lexington Forge direct vent fireplace systems will not spill or back draft byproducts of combustion into the living space and are approved for bedrooms or baths.

What is a flue?
A flue is another name for the fireplace chimney or venting system.

Can I install a fireplace, stove or insert myself?
Installation of our hearth products must be done in strict accordance with local or national building codes, and the unit's installation manual. We recommend that our products be installed by a factory-trained professional. You can find a factory-trained professional on this website under the Dealer Locator section.

Should I have any type of inspection done to my fireplace, stove or insert?
Yes. We recommend annual service of your fireplace by a qualified service person. This will ensure that your appliance is functioning properly.

How often do I have to clean the gas fireplace and vent?
Although the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a qualified service technician perform an appliance check-up at the beginning of each heating season.